How To Talk To Customers: A Guide for Home Bakers

As a home baker, the logistics of actually booking a client can be overwhelming, tricky and time consuming. What do you even say when someone asks to order from you? Does it take you 15 minutes to draft a response? Do they drop out of the conversation without booking their order? 

How To Talk To Customers is a digital e-book designed to take all of the guesswork out of how to talk to your customers and book orders! It covers everything from figuring out order details & requesting payment to scheduling consultation appointments, keeping your bookings organized, and how to respond when the customer has issues with the price. Included is an entire template library that you can use for all your customer conversations in your own business. Save time, save money, and get orders booked.

Once you purchase this e-book, it will land right in your inbox and you'll have it forever to refer to and use to guide you in taking your baking business to the next level of professionalism.

In this e-book you'll learn:

-How to give very courteous & professional replies

-How to maintain confidence in your policies & prices

-How to concisely get the information you need to determine a price quote

-Troubleshooting help and ways to deal with common client issues

You get my personal EMAIL TEMPLATES that I use every day, including:

• Your first response to a customer
• How to give a price quote
• How to request payment
• My receipt template
• How to decline an order that you can't take on
• How to confirm pick-up appointments
• How to request a customer review from your client
• +MORE!

After five years of selling cakes professionally, this e-book is packed with my streamlined and fine-tuned methods for talking with clients. Have conversations with your customers that are quick, professional, polite, and end in booked order!